Tzaneen

Customer Support Representative

(Closing: 29 April 2025)

Customer Support Representative

Applications for the following position are invited from suitably qualified interested parties.  However, permanent team members will be considered in the first instance.

The employment decision shall be informed by the Employment Equity Plan of the company. It is the company’s intention to promote equity (race, gender & disability) through the filling of this post with a candidate whose transfer/promotion/appointment will promote representivity in line with the numerical targets as contained in our Employment Equity Plan.

 

DUTIES:

• Planned, frequency determined, customer visits.
• Provide technical assistance.
• Client contact.
• Ensure that parts and labour sales budgets are achieved.
• Technical diagnosis of customer problems.
• Provide immediate corrective action or feedback to service staff.
• Installations/machine hand overs including operator training & maintenance training.
• Commissioning of components.
• Condition assessment of Bell machines in the field.

 

REQUIREMENTS:

• Applicants must be qualified Earthmoving Diesel Mechanics.
• Good communication, Public Relations & report writing skills.
• Must be resourceful & self motivated.
• Good understanding of hydraulic, electrical & pneumatic circuit diagrams.
• Minimum of 5 years’ experience as qualified earthmoving mechanic.
   

IF YOU HAVE NOT HAD A RESPONSE TO YOUR APPLICATION WITHIN 4 WEEKS OF THE CLOSING DATE, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL.

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